Overview
Returns are accepted within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Shipping
Shipping rate: $3.99. Handling time: 2-3 days. Shipping time: 5-7 days.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@averixtradingllc.com.
Exchanges
Defective items are accepted. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@averixtradingllc.com and send your item to: 312 W 2nd st UNIT# A1124 CASPER, WY 82601 USA.
Shipping returns
To return your product, you should mail your product to: 312 W 2nd st UNIT# A1124 CASPER, WY 82601 USA.
You will be responsible for paying for your own shipping costs for returning your item. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at support@averixtradingllc.com for questions related to refunds and returns.
Contact Us
Averix Trading LLC
Phone: +1803 710-8557
Mail: support@averixtradingllc.com
Address: 312 W 2nd st UNIT# A1124 CASPER, WY 82601 USA